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Dion

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Dion

Technician Information

  • Title: Senior HVAC Surgeon

Technician Bio:

  • Name: Dion
  • Favorite Aspect of my job: I came to work here in April of 2006. I came here to start a new career. I heard a lot about Great Lakes on the radio station that I listen to and decided to come to work here because they are closer to my home.
  • Hobbies: I enjoy remodeling my house and fixing cars. Laura and I like to attend church and go shopping together.
  • Interesting Fact about me: I grew up in LaPorte County and graduated from New Prairie. My wife Laura and I have been married for 26 years and have 2 sons and a daughter.

More About Me:

My favorite product is the Merv-16 filter because it removes over 95% of the particles in the air that can make you sick. The cartridge lasts for an entire year.

Local Reviews

Rated 4.9 out of 5 stars based on 35 customer reviews

Map of South Bend, IN

GREAT SERVICE




SERVICE MAN WAS ON TIME AND SERVICED OUR AIR -CONDITIONER QUICKLY


Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you so much for the feedback!


Map of Mishawaka, IN

Great service




Very polite, pleasant and professional


Map of New Carlisle, IN

Always great service




Deon is always on time,professional and thorough


Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you for the review Carolyn. Dion has been with our company for over 12 years and we are confident that he does his absolute best at every job! We will be sure to pass along this message to him.


Map of Lakeville, IN

Excellent service- poor commication from Misty




Set this up weeks ago- was given a time window of 9-12:00... spoke with Misty that day and was told he should be there by 11:00- called at noon and was told he should be there in about 1/2 hour. Did nothing t show until well after 1:00. No update on time given- I had to chase the information. When I complained it was well past the window- Misty said there was no guarantee except for the 8:00 am appt. THAT information would have been useful when I scheduled! She could have also called to give me a status update instead of making me chase the information. When she called to let me know he was on the way, she was having a sidebar conversation and I had to call air for her to start talking to me!The service person, Dione, was awesome and professional


Response from Great Lakes Heating, Air Conditioning & Electrical:

Bobbie, Thank you for expressing your concern with our office staff however, this is a review for our service technician, Dion. Please reconsider the review based on him. Dion does outstanding work and he has been with the company for over 12 years. You have been our customer for some time, and we will address the communication issue. We thank you for allowing us to serve you.Bobbie, I see my staff replied above. We have a mobile app that will be available in May allowing YOU to see the tech via GPS. This is my fault as the owner as I had Missy training a second dispatcher eating up her time. We failed to earn a 5 star rating this time and I own that. What can we do to earn a revised 4 star rating for Dion? We do offer 100% Satisfaction which includes a full refund. My cell# is 574-229-6545. With apologies, Mike Ritter, owner


Map of South Bend, IN

On Time and good service.




On time and good job! Thanks.


Map of Bremen, IN

very good service





Map of Bremen, IN

Good service





Map of Mishawaka, IN

Great Technicians. Very Professional.




Very pleased with cooperation and quality of work.


Map of Liberty Township, IN

Always good to see Ddion.





Map of Grovertown, IN

Good service





Dion W.

Dion W.

Fall furnace tune up Bryant

Near Hwy 20, Rolling Prairie, IN 46371
Dion W.

Dion W.

Fall furnace tune up Lennox

Near Ardmore Trail, South Bend, IN 46628
Dion W.

Dion W.

Fall furnace tune up Rheem

Near Cleveland Ave, South Bend, IN 46628
Dion W.

Dion W.

Fall furnace tune up Lennox

Near Vernon Dr, South Bend, IN 46619
Dion W.

Dion W.

Fall furnace tune up Lennox

Near Lincoln Way E, South Bend, IN 46601
Dion W.

Dion W.

Fall furnace tune up Lennox

Near S Birkey St, Bremen, IN 46506
Dion W.

Dion W.

Replace blower motor Lennox

Near Crooked Oak Dr, Granger, IN 46530
Dion W.

Dion W.

Spring furnace tune up Lennox

Near Bajer Ln, South Bend, IN 46635
Dion W.

Dion W.

Spring ac tune up Great Lakes

Near Holloway Dr, Sawyer, MI 49125
Dion W.

Dion W.

Summer ac tune up Lennox

Near Sawgrass Way, South Bend, IN 46628
Dion W.

Dion W.

Summer ac tune up Goodman

Near S St Joseph St, South Bend, IN 46614
Dion W.

Dion W.

Spring ac tune up Carrier

Near Shellbark Ave, South Bend, IN 46628
Dion W.

Dion W.

Spring ac tune up Carrier

Near Sylvan Glen Dr, South Bend, IN 46615
Dion W.

Dion W.

Spring ac tune up Lennox

Near Spearmint Dr, South Bend, IN 46614
Dion W.

Dion W.

Spring ac tune up Lennox

Near 15 B Rd, Culver, IN 46511
Dion W.

Dion W.

Spring ac tune up Armstrong

Near Wild Berry Dr, South Bend, IN 46619
Dion W.

Dion W.

No heat blown fuse Armstrong

Near Enchanted Oak Ct, South Bend, IN 46628
Dion W.

Dion W.

Spring ac tune up Trane

Near Sundale Dr, South Bend, IN 46614
Dion W.

Dion W.

Spring ac tune up Centurion

Near Shirley Ave, South Bend, IN 46614
Dion W.

Dion W.

Spring ac tune up Lennox

Near IN-331, Bremen, IN 46506
Dion W.

Dion W.

Spring ac tune up Lennox

Near Oak Rd, South Bend, IN 46614
Dion W.

Dion W.

Spring ac tune up Lennox

Near E Irvington Ave, South Bend, IN 46614
Dion W.

Dion W.

Spring ac tune up Lennox

Near Turkey Trail, South Bend, IN 46614
Dion W.

Dion W.

Spring ac tune up Lennox

Near Cougar Dr, Granger, IN 46530
Dion W.

Dion W.

Spring ac tune up Goodman

Near Farmingdale Dr, Granger, IN 46530