We have set in place a Covid-19 protocol.
Before we come to your home, here are some things you as the homeowner can do to limit (or in some cases eliminate) the need for us to come into the home. While it is not possible to cover all applications, there are many situations where with your help we can do a tune up or maintenance, even some repairs, from outside the home.
Your Family’s Safety Is Our First Priority
AC Tune Up & Maintenance- HOMEOWNER CHECKLIST
- Verify that the breaker is on to the AC unit. Note: if panel is outside and unlocked, technician will check it.
- Make sure the batteries are new in the thermostat
- Turn the air conditioning on at the switch for all thermostats (if more than one is in use).
- Move temperature down 5 degrees to keep unit operating.
- Check all vents to verify that they are open and have good air flow.
- Check air filter, remove and replace as necessary. If not able to accomplish, let us know ahead of time.
- Make sure air is starting to feel cold After 10 to 15 minutes of operation.
- Reset the thermostat back to normal setting after technician is finished,
- Let us know by email or phone who to send the reports to electronically.
Great Lakes Implements NEW SAFETY PROCEDURES
- All employees who are feeling ill or are living with someone that is ill, will remain home.
- Before we dispatch a technician, our office will be calling each homeowner to make sure that no one is sick in the home or has been sick in the last 14 days.
- Technicians will be dispatched from their homes instead of our office in order to minimize contact with others.
- Technicians will carry disinfectant in their trucks and will wipe down the truck daily.
- You will receive a call notifying you that the technician is on the way.
- Technicians will arrive at your home wearing a mask (if requested), boot covers, and gloves.
- Technicians will not shake hands with homeowners, and will practice social distancing (6 feet).
- Our technician will keep his tools outside and will do their best to minimize time in your home.
- We will not distribute paper invoices. All materials will be emailed to you.
Today, communication is vital to our business. In the unlikely event that someone in your home is ill, please let us know ahead of time and we will work together to provide the necessary services while ensuring the safety of everyone involved.
Thank you for your continued patronage in this trying time. We will do everything in our power to keep your home comfortable!
How much is a new furnace or Air Conditioner?Every home is different and our systems are custom designed to match your home. Sounds expensive, right? Well with our years of experience and efficiency combined with our massive buying power we are able to provide you with a true custom system at a cookie cutter price. Is a new system cheap? Not when compared to say a blanket to keep warm but for what we provide we believe we are not only the best but also the cheapest in town! You will find our customers agree. Check out our reviews here.
What sets you apart and why should we choose you over a “comparable” competitor?While there are many reasons you should choose Great Lakes, we believe the best way to sum that up is with an honest challenge- Call our office and see if you can get the home phone number for our owner. Then call our competitors and do the same. You will find our entire team from the owner down are here to serve you and are dedicated to ensure your happiness!
We are having trouble getting cool air upstairs in our two story home, what can I do to make the upstairs more comfortable?A comfortable main floor and a warm second floor is a common complaint with central air conditioning systems. This temperature variation is caused by the fact that cool air is heavy. Heavy air requires more effort to move, especially upwards. Your furnace fan has to work much harder to get the air up two stories. Additionally, cool air, unlike warm air, tends to fall, so that once you actually manage to get the air upstairs, it will naturally fall back to the first floor. Don’t despair, there are some things that you can do. Make sure your furnace fan is on the highest possible setting. Most furnaces installed today will have a multi-speed, direct drive fan motor. Have your service contractor check to make sure that the highest speed is being used for air conditioning. If your fan motor has belts and pulleys, check with your contractor about installing a larger pulley. Adjust the balancing on your ductwork to force as much cool air upstairs as possible. If your ductwork is accessible from your basement, and has dampers installed in each of the supply air runs, make sure the dampers for the upper floor are fully open. You can also close any dampers for rooms on the first floor that do not get much use, or are very small. Some examples may be a powder room, formal living or dining room. You should keep the dampers fully open for the kitchen and the main living or family area. If the ductwork is not accessible, or doesn’t have any dampers, don’t despair. You can balance the air flow by opening and closing the dampers in the supply air registers. If you cannot get a register closed, we have been told that covering the register with a telephone book works well. Don’t forget to re-balance the ductwork system when you switch over to heating. During the heating system you want most of the warm air delivered to the first floor, it will rise on its own to the second floor. Use fans to help move cooler air. Placing a large fan at the top of the stairway can help to draw the cooler air up. A ceiling fan installed on the second floor can also be a big improvement. Check the return air grills. Make sure they are clean. Consider installing “High Wall” return air grills on the second floor. High wall return air grills are installed near the ceiling, not near the floor. This enables the furnace to draw the warmest air from the top of the house back into the system. Your service contractor can give you more information and let you know if it is possible to install high wall grills on your system.