Virtual Diagnostics
Get quality diagnostics for minor Cooling and Heating issues without leaving your couch or someone entering your home.
Talking to a technician is easy—anytime!
Can’t see your Great Lakes Heating and Air technician in person? Virtual visits, also known as TeleTech, makes it easy to access assistance from a certified technician, via a secure video or phone appointment, from your home or on the go.
Virtual visits are available to help with a wide variety of non-emergency conditions. Technicians are ready to help 24 hours a day, 7 days a week.
Virtual support when you need it
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Thermostat not working
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AC not blowing cold air
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There is a leak
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Unit is making strange noises
In some cases there’s no need to have a technician in your home, no need to sit waiting around and no surprise bills.
When you have an emergency, such as a completely inoperable system call (574) 498-7556 and we can dispatch a technician to your home.
