Virtual Diagnostics

Get quality diagnostics for minor Cooling and Heating issues without leaving your couch or someone entering your home.

Talking to a technician is easy—anytime!

Can’t see your Great Lakes Heating and Air technician in person? Virtual visits, also known as TeleTech, makes it easy to access assistance from a certified technician, via a secure video or phone appointment, from your home or on the go.

Virtual visits are available to help with a wide variety of non-emergency conditions. Technicians are ready to help 24 hours a day, 7 days a week.

Virtual support when you need it

  • Thermostat not working
  • AC not blowing cold air

  • There is a leak

  • Unit is making strange noises

In some cases there’s no need to have a technician in your home, no need to sit waiting around and no surprise bills.

When you have an emergency, such as a completely inoperable system call (574) 287-5046 and we can dispatch a technician to your home.

Having Trouble?

Looking to fix it yourself? Check out our handy troubleshooter and see what you can do to fix your HVAC problem.

What type of problem are you having?

Want a professionals help?

You can and we’ll take care of the rest.

Need to talk with a professional?

Give us a call: (574) 287-5046